At Dorabi, we want you to shop with confidence. If you're not completely satisfied with your purchase, we offer hassle-free refunds within 30 days of delivery. Items must be unused and in original packaging. Refunds are processed within 7-10 business days after we receive and inspect your return. Shipping costs are non-refundable unless the return is due to our error. For damaged or defective items, please contact us immediately with photos for a full refund or replacement. Certain items like customized or perishable products cannot be refunded. We accept returns across India with prepaid return labels provided for eligible items. For questions about your specific order, reach out to our customer support team and we'll make it right.